The products available for purchase on our web site are downloadable, functional, and try-before-you-buy. We provide free trial periods to let you fully evaluate our products before you make a purchase decision.
Please use the trial period to make sure that the software meets your needs before purchasing a license. All of our software is functional during the trial period. None of our software requires registration to enable its primary functionality.
If you purchase one of our products, after your payment has cleared your license to use the software will be activated. Once the license is activated, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.
During your trial period, our support staff is available to assist in installation and configuration via email or telephone. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase.
No refund will be made once a purchase is made. Its up the customer purchasing the product to evaluate a fit of the product during the trial period. Once purchase is made, its non-refundable and non-transferable.
In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, purchase code, number of licenses purchased, etc.). If we are able to positively identify your order, and if your request is made within 30 days of purchase, you must submit to us a email or letter of destruction of on-premise software on your company letterhead or company email before we will process the refund. Bonrix Software Systems is not responsible for lost, delayed, or misdirected mail or email, delays for downloading, or other communication system delays.
It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.
If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.
Please contact customer service at or email at easovation@gmail.com if you have any questions.
Refunds will be honored within a period of 10 days from the date of purchase.
The product must be returned in its original condition, including all accessories and packaging.
Refunds will be issued in the same form of payment used for the original transaction.
Shipping and handling charges are non-refundable.
Any promotional discounts applied at the time of purchase will be deducted from the refunded amount.
Refunds will not be provided for products that have been used, damaged, or altered after purchase.
To initiate a refund, please contact our customer support team and provide your order details.
Refunds may take up to [7-10] business days to process and appear in your account.
We reserve the right to modify or update this refund policy at any time.
This refund policy applies only to purchases made directly from [Easovation Solutions] [Bonrix Software Systems]."